We're here to answer your questions, discuss your pet's needs, and help you find the perfect care solution. Reach out to us - we'd love to hear from you and your furry family members.
Tell us about your pet and what you need - we'll create the perfect care plan
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Quick answers to help you get started
We typically respond to all inquiries within 2-4 hours during our business hours (7am-9pm, 7 days a week). For urgent matters, texting is the fastest way to reach us.
Yes! We understand that pet care needs can arise suddenly. We do our best to accommodate same-day requests based on availability. Texting is the best method for urgent same-day needs.
We currently serve Downtown Toronto and surrounding neighborhoods including Liberty Village, King West, Queen West, Leslieville, The Beaches, Roncesvalles, High Park, Annex, Yorkville, Midtown, and North York.
Absolutely! We require a complimentary meet-and-greet before any service to ensure you, your pet, and the sitter are all comfortable with the arrangement.
We offer flexible cancellation with a full refund if cancelled 48 hours before the scheduled service. For last-minute cancellations, we charge 50% of the service fee to compensate our sitters for their reserved time.
Connect with us today and give your pet the royal treatment they deserve
